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Video Captioning & Subtitling Services for Accessibility

video example for subtitling service

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Over 1 billion people worldwide have some form of disability, according to the World Health Organization. For federal agencies and contractors, this means that accessible captions and subtitles are not only beneficial but required by law. Section 508 of the Rehabilitation Act and the Americans with Disabilities Act (ADA) both mandate that all electronic and information technology must be accessible to people with disabilities.

This includes everything from websites and software applications to audio and visual media such as virtual meetings and social media content. And while disabilities come in different shapes and forms, one of the most common is hearing loss. In fact, the National Institute on Deafness and Other Communication Disorders estimates that approximately 15% of American adults report some trouble hearing.

video example for subtitling service

Make Online Content Accessible to All

Including captions within videos helps to provide equal access for both hearing and visual accessibility challenges. By captioning this content, federal agencies and commercial organizations can ensure that their electronic and information technology is accessible to everyone in compliance with Section 508 and the ADA.

TestPros’ Process for Captioning Support

TestPros uses the Described and Captioned Media Program (DCMP) “Captioning Key” Guidelines and Best Practices for Captioning Support and will incorporate the DCMP’s “Elements of Quality Captioning”, which includes the following Captioning Goals:

  • Accuracy
  • Consistency
  • Clarity
  • Readability
  • Equality

All captioning we provide meets and/or exceeds the Captioning Accessibility requirements within the Section 508 and WCAG guidelines.

For example, the user may choose to turn the closed captions on or off, as Section 508 requires that the video player must provide an option for users to enable or disable captions.

Precise Closed Captioning for Video

We follow the Federal Communications Commission (FCC) Critical Quality Standards for Closed Captions and captioning rules for video content.

Other features of our captions:

  • Display spoken dialog to accurately describe what is being said verbatim
  • Describe non-speech elements like sound effects and speaker recognition
  • Shown transposed over the video’s visuals
  • Synchronized to appear at the same time as they are spoken or generated

Ensure Your Content is Accessible to All with TestPros

All organizations need to make their content accessible to everyone. Providing captions and subtitles is one way to do this. TestPros has the experience and expertise necessary to provide accurate, high-quality closed captions for your videos that meet or exceed all accessibility requirements. Contact us today to get started!


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