TestPros was selected as one of five awardees on the City of Charlotte’s on-call contract vehicle for ADA assessment and remediation services for digital assets. This vehicle enables city departments and agencies—including Charlotte Douglas International Airport (CLT)—to procure expert accessibility support to help ensure digital equity for all citizens and employees.
Contract Name: On-Call ADA Assessment and Remediation Services for Digital Assets
RFP Number: AVIA 23-59
Vendor ID: 319537
Award Type: Request for Proposal (RFP)
Award Category: Technology Goods & Services
Awarding Department: Aviation
Commodity Codes: 91731, 91825, 92015
Number of Awardees: 5 vendors
Contract Scope
Awarded vendors are expected to provide:
- Digital accessibility assessments of websites, web and mobile apps, kiosks, and public information displays
- Testing conducted using both automated tools and trained human testers with disabilities
- Evaluation and conformance reporting under:
- WCAG 2.1 A/AA/AAA
- Section 508
- Americans with Disabilities Act (ADA)
Featured Work: Charlotte Douglas International Airport (CLT)
Under this contract vehicle, TestPros was issued a competitive task order and selected by CLT Airport to assess and support accessibility for:
- The CLT Airport website and mobile apps (iOS/Android)
- Interactive maps and third-party integrations
- Flight Information Displays (FIDS), Baggage Information Displays (BIDS), and LED signage (Omnivex/Contentful)
- Airport forms, documents, PDFs, and public service info
The scope of work included WCAG 2.1 AA, Section 508, Section 504, and Air Carrier Access Act (ACAA)/DOT compliance to meet the needs of travelers with disabilities.
