| Client | Insurance Educational Association (IEA) |
| Industry | eLearning, Insurance Education |
| Course Evaluated | CPWC O2 – Coverage and Claims Admin |
| Engagement | Accessibility Assessment & Conformance Reporting |
| Deliverables | Accessibility Conformance Report (ACR), Supplemental Accessibility Report (SAR), Strategic Remediation Guidance |
| Date Completed | December 2024 |
| Timeline | Project completed in 3 business days |
Background
IEA Training is California’s premier provider of online education for insurance and workers’ compensation professionals. Their flagship certification, the Claims Practitioner in Workers’ Compensation (CPWC), equips adjusters, examiners, and risk management professionals with the practical knowledge needed to navigate California’s complex workers’ comp system.
When a client required a VPAT as a condition to finalize their purchase of the CPWC O2 course—”Coverage and Claims Administration”—IEA turned to TestPros for a fast, credible, and affordable accessibility solution.
“I had a client that required a VPAT in order to move forward with their order. I was lucky to find TestPros. They quickly evaluated my project, provided a much more reasonable quote than the others, and moved through the project efficiently and effectively.”
Brian Allain
Chief Executive Officer (CEO), IEA Training
Objectives
The engagement focused on evaluating the CPWC O2 course platform for compliance with:
- WCAG 2.1 Level AA, using VPAT® 2.4 (WCAG edition)
- Section 508 accessibility standards
IEA needed clear, documented accessibility compliance to satisfy their client’s procurement requirements and ensure the platform was inclusive for all learners.
Approach
TestPros deployed a proven testing process blending:
- Manual assessments based on DHS Trusted Tester methodology
- Screen reader validation using NVDA and JAWS
- Automated scans using AMP and aXe
- Testing on Chrome browser in a Windows desktop environment
Key areas evaluated included navigation, forms, multimedia, page structure, keyboard access, and linked reference content.
Deliverables
IEA received the following accessibility documentation from TestPros:
- Accessibility Conformance Report (ACR) – Aligned to VPAT® 2.4 (WCAG), providing a high-level conformance summary
- Supplemental Accessibility Report (SAR) – A detailed breakdown of non-conformant items with screenshots and recommendations
- Strategic Remediation Guidance – Developer-friendly insights for remediation planning and future compliance
Timeline & Results
TestPros completed the full assessment, reporting, and documentation within 3 business days — enabling IEA to meet their client’s timeline and move the project forward without delay.
With a clearly documented accessibility baseline, IEA is now better equipped to:
- Serve learners of all abilities
- Address current accessibility gaps
- Support public-sector and enterprise sales opportunities requiring compliance
Why TestPros
With over 35 years of experience, TestPros delivers trusted, independent accessibility testing and conformance documentation. Our team combines technical expertise with fast turnaround, helping organizations like IEA confidently meet compliance needs while improving usability for all.
